Shipping policy

Last updated: 26 February 2026

TEXTURA ships worldwide through trusted international logistics partners.
All orders undergo quality control and verification before dispatch.

1. Order Processing

Orders are typically processed within 3–7 business days.

Processing time may vary depending on:

supplier availability
warehouse workload
quality control procedures
seasonal demand

Products are sourced from partner manufacturers and may undergo additional inspection before shipment.

2. Shipping Options & Delivery Estimates

TEXTURA offers two shipping options depending on destination:

Standard Shipping

Estimated delivery times after dispatch:

Europe: 7–15 business days
United Kingdom: 8–16 business days
USA / Canada: 9–18 business days
Asia / Australia: 10–25 business days
Rest of World: 10–25 business days

Express Shipping

Estimated delivery times after dispatch:

Europe: 5–10 business days
United Kingdom: 6–12 business days
USA / Canada: 6–12 business days
Asia / Australia: 7–15 business days
Rest of World: 7–18 business days

Delivery times are estimates and may be extended due to:

customs procedures
peak seasons
carrier delays
unforeseen logistics circumstances

3. Carriers

TEXTURA works with reliable international carriers, including but not limited to:

DHL
FedEx
UPS
DPD
local postal services
certified supplier and partner logistics networks

The shipping carrier is selected automatically based on the item, warehouse location, shipping method, and destination.

4. Tracking

Tracking information is sent automatically once an order has been dispatched.

Please allow 1–3 business days for tracking updates to appear after shipment.

5. Shipping Fees

Shipping costs are calculated at checkout based on:

destination
selected shipping method (Standard or Express)
item weight and dimensions
supplier warehouse location

The final shipping cost is always displayed before order confirmation.

6. Customs, Duties & Taxes

International shipments may be subject to customs duties, VAT, import taxes, or handling and clearance fees depending on the destination country.

These charges are not included in the product price or shipping cost and are the sole responsibility of the customer.

By placing an order, the customer agrees to pay any applicable import duties, VAT, taxes, or customs clearance fees required by the destination country.

TEXTURA does not control customs decisions, fees, regulations, or processing times and is not responsible for delays caused by customs authorities.

If a customer refuses to pay applicable customs duties or taxes and the shipment is returned, destroyed, or abandoned by the carrier or customs authorities, TEXTURA reserves the right to deduct all shipping, return shipping, and related handling costs from any refund issued.