Privacy policy

Last updated: 29 December 2025

TEXTURA (“we”, “us”, “our”) operates this online store and provides all related features, content, products, and services (the “Services”).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, interact with the Services, or make a purchase.

By accessing or using the Services, you agree to the practices described below.

1. Information We Collect

We collect personal information that identifies, relates to, or can reasonably be associated with you.

1.1 Information you provide directly

  • name

  • email address

  • phone number

  • billing and shipping addresses

  • payment information (processed securely by third-party payment providers)

  • account credentials (where applicable)

  • order history, returns, and customer support communications

1.2 Information collected automatically

When you browse our store, we may collect:

  • IP address

  • device and browser information

  • cookies and similar tracking technologies

  • pages viewed, time spent, and interaction data

  • shopping cart and checkout activity

1.3 Information from third parties

We may receive information from:

  • payment processors

  • analytics and advertising platforms

  • shipping and logistics partners

  • fraud prevention and verification providers

2. How We Use Your Information

We use personal information to:

Provide and operate the Services

  • process orders and payments

  • manage customer accounts

  • ship products and handle returns

  • send transactional emails (order confirmations, shipping updates)

  • provide customer support

Improve and personalize the Services

  • remember user preferences

  • analyze usage and performance

  • improve website functionality and product presentation

Marketing and advertising

  • send marketing communications where consent is given

  • display relevant advertisements where legally permitted

You may unsubscribe from marketing emails at any time.

Security and fraud prevention

  • verify identity

  • detect and prevent unauthorized or fraudulent activity

Legal compliance

  • comply with applicable laws and regulations

  • respond to lawful requests from public authorities

3. How We Share Personal Information

3.1 Service providers

We share information with trusted service providers that support our Services, including:

  • Shopify (e-commerce platform)

  • payment service providers

  • analytics tools

  • fulfillment and logistics partners

  • email and marketing service providers

These parties process personal data only as necessary to perform their services.

3.2 Business and advertising partners

For analytics and advertising purposes, where permitted by law and subject to consent requirements.

3.3 Legal disclosures

When required to comply with legal obligations or lawful governmental requests.

3.4 Business transfers

In connection with a merger, acquisition, restructuring, or sale of assets.

We do not sell your personal data.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • enable essential website functionality

  • remember your session and shopping cart

  • analyze website usage and performance

  • deliver personalized advertising where permitted

You can manage cookie preferences through your browser settings or available cookie controls.

5. Data Retention

We retain personal information only for as long as necessary to:

  • provide the Services

  • comply with legal and accounting obligations

  • resolve disputes

  • enforce our agreements

When no longer required, data is deleted or anonymized.

6. International Data Transfers

Your personal data may be processed outside your country of residence, including in the EU, UK, and USA.

Where required by law, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs).

7. Your Rights (GDPR / EU / EEA / UK)

If you are located in the EU, EEA, or UK, you have the right to:

  • access your personal data

  • request correction of inaccurate data

  • request deletion (“right to be forgotten”)

  • object to or restrict processing

  • request data portability

  • withdraw consent at any time

To exercise your rights, contact us at:
📧 hello@textura.cc

We may request verification of your identity before processing your request.

8. Children’s Privacy

The Services are not intended for individuals below the age of majority.
We do not knowingly collect personal data from minors.

If you believe a minor has provided personal data, please contact us for deletion.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

Please review their privacy policies separately.

10. Security Measures

We implement reasonable administrative, technical, and organizational measures to protect personal data.

However, no method of transmission or storage is completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements.

Any updates will be indicated by a revised “Last updated” date.