Contact information
If you have any questions about your order, our products, or store policies, feel free to contact us.
Our support team is here to assist you.
Contact Information
Customer Support Email
We handle all inquiries related to:
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order status
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shipping and delivery
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returns and refunds
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product information
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general assistance
Instagram Support
📸 @texturacore
You may also contact us via Instagram direct messages.
Support-related inquiries received via Instagram will be reviewed and handled by our team.
Please note that email remains the preferred channel for order-specific and return-related requests.
Support Hours
Our support team typically responds within 12–48 business hours,
Monday to Saturday, excluding public holidays.
Business Address
Our registered business address is available upon request.
Please contact us via email if you require this information for legal or administrative purposes.
Important Notes
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Please contact us before returning any items.
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For damaged or incorrect products, include clear photos or videos of the issue to help us assist you more efficiently.